EM HealthCare & Associates

Veteran-led care in Palm Bay

Veterans Health Services in Palm Bay, FL

Personalized primary care, chronic-condition support and health evaluations for veterans who want a local provider who listens, explains and follows through.

EM Healthcare & Associates is an independent medical practice. It is not affiliated with, sponsored by or endorsed by the U.S. Department of Veterans Affairs.
Local, relationship-based care

A familiar provider can make healthcare feel more connected and easier to manage.

Veterans often manage multiple health priorities at once, from routine preventive needs to chronic conditions and medication changes. At EM Healthcare & Associates, Ebony Maynard, APRN-FNP provides attentive care with time for questions, practical education and a clear plan for what comes next.

Appointments are available in person at our Palm Bay clinic. Telehealth may also be available for eligible visits when it is medically appropriate. If your care requires a specialist, imaging or another level of treatment, we can help coordinate the next step.

Veterans health services

Focused support for your everyday health

Our services are designed to help veterans maintain health, manage ongoing concerns and stay connected to appropriate care.

Primary & Preventive Care

Routine visits, wellness guidance, screenings and age-appropriate preventive care for veterans and their families.

Chronic-Condition Management

Ongoing support for conditions such as high blood pressure, diabetes and other long-term health concerns.

Medication Review

A careful review of current prescriptions, possible duplications, side effects and questions about how medicines fit together.

Health Evaluations

Clinical assessments based on your history, symptoms and the purpose of the visit, with documentation of relevant findings.

Specialist Coordination

Referrals and communication to help connect you with specialists, testing and other appropriate healthcare resources.

Telehealth Visits

Convenient virtual appointments for eligible needs when an in-person examination is not required.

Veteran-owned
Ebony Maynard APRN-FNP · NPI 1659797645
Meet your provider

Military experience. Clinical understanding. Personal attention.

Ebony Maynard, APRN-FNP is a veteran and family nurse practitioner serving the Palm Bay community. Her military background informs a straightforward, respectful approach to care and an understanding that every veteran's experience is different.

She works with patients across the lifespan, including older adults and those managing complex or chronic needs. Visits focus on listening carefully, identifying priorities and building a realistic care plan together.

  • Family practice care for patients ages 6 and older
  • Experience with geriatric and chronic-care needs
  • In-person and eligible telehealth appointments
What to expect

A clear path from scheduling to follow-up

Choose your appointment

Schedule online through the Privia patient portal or call our Palm Bay office for assistance.

Review your health priorities

Bring your medication list, insurance information and relevant records so we can use your visit time well.

Leave with next steps

Your plan may include treatment, labs, monitoring, education, a referral or a follow-up appointment.

Related veteran service

Nexus Letters & Independent Medical Evaluations

Nexus-letter services are separate from routine primary care. When appropriate, an evaluation may include review of available medical and service records, a focused clinical assessment and an independent medical opinion based on the evidence provided.

A consultation does not guarantee that a letter will be written, and no provider can guarantee the outcome of a VA disability claim.

Billing & insurance

Plan details should be confirmed before your visit

Billing and insurance are managed through Privia and athenahealth. Coverage and network participation vary by plan, service and product type.

  • Aetna
  • Blue Cross Blue Shield
  • Cigna
  • Health First
  • Humana
  • Medicaid
  • Oscar
  • Simply Healthcare
  • Sunshine Health
  • UnitedHealthcare
  • Wellcare

The clinic also accepts select HMO, PPO, POS, EPO, Medicare Advantage and Medicaid products, depending on the carrier. Contact our office or your insurer to verify participation and benefits before scheduling.

Medicare: Ebony Maynard is enrolled as a non-DME Medicare Part B provider under NPI 1659797645.

Common questions

Veterans care FAQ

Have a question that is not covered here? Call our office and our team will help direct you.

Call the Office
Do I need to be enrolled with the VA to receive care here?

No. EM Healthcare & Associates is an independent community medical practice. Eligibility and payment depend on the service, your insurance coverage and any applicable program requirements.

Is Palm Bay Clinic affiliated with the Department of Veterans Affairs?

No. The clinic is not affiliated with, sponsored by or endorsed by the U.S. Department of Veterans Affairs. Ebony Maynard is a veteran, and the practice offers healthcare services that may be helpful to veterans.

Can I use my regular health insurance?

The clinic accepts many commercial, Medicare Advantage and Medicaid plans, but participation varies. Please contact the office or your insurance carrier before scheduling to confirm that your specific plan and service are covered.

Are telehealth appointments available?

Yes, telehealth is available for eligible appointment types when it is clinically appropriate. Some concerns require an in-person examination, testing or treatment.

Can the clinic help with a VA disability claim?

The clinic may provide an independent medical evaluation or nexus letter when appropriate, but it does not file claims, provide legal representation or guarantee an outcome. For accredited claims assistance, use the VA's accredited representative directory .

What should I bring to my first visit?

Bring a photo ID, insurance card, current medication list and any records or test results relevant to your concern. For a separate records-based evaluation, the clinic will tell you what documentation is needed.

Ready when you are

Build a care plan with a provider who understands service.

In-person care in Palm Bay with telehealth available for eligible visits.

EM Healthcare & Associates

Nexus Letters for Veterans

FL Veterans Disability Nexus Letter and C&P Exam Assistance

If you’re a veteran pursuing a VA disability claim, the most important piece of evidence is often a clear, medically supported Nexus Letter.  At Palm Bay Clinic, Ebony Maynard, APRN provides professional, evidence-based medical opinions that connect your current condition to your military service to help you build a stronger, more credible claim.

What are Nexus Letters for Veterans?

A Nexus Letter is a medical document written by a qualified healthcare provider that explains the connection between:

Your current medical condition

A clear diagnosis of your current health condition, including symptoms, severity, and how it impacts your daily function and quality of life.

Your military service, injury, or exposure

A detailed account of your military service, including specific events, injuries, or environmental exposures that may have contributed to your condition.

This letter is often critical in proving service connection and can significantly improve your chances of VA disability approval.

Who This Service Is For

This service is ideal for veterans who:

  • Have been denied VA disability benefits

  • Need stronger medical evidence for an appeal

  • Are preparing a new VA disability claim

  • Were told they need a medical opinion linking their condition to service

  • Want a cost-effective alternative to attorney-driven documentation

Veterans Disability Nexus Letter Includes...

Medical Record Review

Comprehensive Evaluation
We analyze your medical history, service records, and supporting documentation to build a strong foundation.

Detailed Nexus Letter

A professionally written medical opinion that includes:
★ Clear service connection explanation
★ Clinical rationale
★ Supporting medical literature
★ VA-compliant language

C&P Exam Guidance

Preparation and insight to help you understand:
☑ What to expect during your Compensation & Pension (C&P) exam
☑ How to accurately communicate your symptoms and history

Conditions Commonly Supported

We assist with Nexus Letters for a wide range of conditions, including:

  • Musculoskeletal injuries (back, neck, joints)

  • Chronic pain conditions

  • PTSD, anxiety, and depression

  • Sleep apnea

  • Migraines and neurological conditions

  • Secondary conditions related to service-connected disabilities

How long does it take to get a Nexus Letter?

Turnaround time varies based on case complexity, but most letters are completed within a few business days after full documentation is received.

Is this accepted by the VA?

Yes. Nexus Letters are commonly used as supporting medical evidence in VA disability claims when written by a qualified provider.

Do I still need a C&P exam?

In many cases, yes. However, a strong Nexus Letter can significantly influence the outcome of your evaluation.

Is this service confidential?

Absolutely. All medical information is handled securely and in compliance with patient privacy standards.

FAQ

Compliance Disclaimer:

This service provides medical opinions for VA disability claims and does not guarantee claim approval. Final decisions are made by the U.S. Department of Veterans Affairs. This service does not replace legal advice.

 

Take the Next Step in Your VA Claim

You’ve served your country—now get the medical support you deserve. Work with a trusted provider who understands what the VA is looking for and how to document it clearly.